{"id":347,"date":"2016-08-23T06:44:55","date_gmt":"2016-08-23T06:44:55","guid":{"rendered":"http:\/\/demo.uix.store\/sober\/?page_id=347"},"modified":"2026-10-27T14:28:55","modified_gmt":"2026-10-27T13:28:55","slug":"faqs","status":"publish","type":"page","link":"https:\/\/faseleq.com\/amani\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row css=\u00a0\u00bb.vc_custom_1480660608661{margin-bottom: 70px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb2\/3&Prime; offset=\u00a0\u00bbvc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-0 vc_col-md-12&Prime;][vc_column_text]<\/p>\n<p style=\"color: #23232c; font-size: 22px; line-height: 34px; font-weight: 500;\">Bienvenue sur notre Foire Aux Questions.<\/p>\n<p style=\"font-size: 16px;\">Retrouvez ici toutes les r\u00e9ponses \u00e0 vos interrogations concernant vos commandes, nos livraisons rapides, la s\u00e9curit\u00e9 de vos paiements ou notre support 24\/7. Si vous ne trouvez pas ce que vous cherchez, notre \u00e9quipe reste \u00e0 votre enti\u00e8re disposition \u00e0 tout moment !<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"sober-faq  \">\n\t\t\t\t<div class=\"question\">\n\t\t\t\t\t<span class=\"question-label\">Question<\/span>\n\t\t\t\t\t<span class=\"question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t\t<span class=\"question-title\">1. Commandes &amp; Livraisons<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"answer\"><span class=\"answer-label\">Answer<\/span>D\u00e8s la validation de votre commande, notre \u00e9quipe pr\u00e9pare votre colis avec le plus grand soin. Vous recevrez automatiquement un e-mail de confirmation contenant un lien de suivi en temps r\u00e9el. Ce lien vous permettra de suivre chaque \u00e9tape de votre livraison, depuis notre entrep\u00f4t jusqu&rsquo;\u00e0 votre porte.<\/div>\n\t\t\t<\/div><div class=\"sober-faq   open\">\n\t\t\t\t<div class=\"question\">\n\t\t\t\t\t<span class=\"question-label\">Question<\/span>\n\t\t\t\t\t<span class=\"question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t\t<span class=\"question-title\">2. Paiements &amp; S\u00e9curit\u00e9<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"answer\"><span class=\"answer-label\">Answer<\/span>Pour vous garantir un paiement rapide et fluide, nous acceptons le paiement \u00e0 la livraison, ainsi que les paiements Mobile Money (Wave , Orange monet, Free Money &#8230;.).<\/div>\n\t\t\t<\/div><div class=\"sober-faq  \">\n\t\t\t\t<div class=\"question\">\n\t\t\t\t\t<span class=\"question-label\">Question<\/span>\n\t\t\t\t\t<span class=\"question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t\t<span class=\"question-title\">3. Service Client &amp; Support<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"answer\"><span class=\"answer-label\">Answer<\/span>Notre service client est \u00e0 votre enti\u00e8re disposition <strong class=\"rQesXe MPyX\" data-sfc-cp=\"\" data-sfc-root=\"c\" data-complete=\"true\" data-processed=\"true\">24h\/24 et 7j\/7<!--TgQPHd|||[]--><\/strong>. Vous pouvez nous contacter \u00e0 tout moment de jour comme de nuit par e-mail, via notre formulaire de contact, ou directement sur notre chat en ligne pour une r\u00e9ponse instantan\u00e9e.<\/div>\n\t\t\t<\/div><div class=\"sober-faq  \">\n\t\t\t\t<div class=\"question\">\n\t\t\t\t\t<span class=\"question-label\">Question<\/span>\n\t\t\t\t\t<span class=\"question-icon\"><span class=\"toggle-icon\"><\/span><\/span>\n\t\t\t\t\t<span class=\"question-title\">4. Retours &amp; Remboursements<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"answer\"><span class=\"answer-label\">Answer<\/span>Si un produit ne vous donne pas enti\u00e8re satisfaction, vous disposez d&rsquo;un d\u00e9lai de 14 jours apr\u00e8s r\u00e9ception de votre commande pour demander un retour. L&rsquo;article doit \u00eatre renvoy\u00e9 dans son emballage d&rsquo;origine, neuf et non utilis\u00e9.<\/div>\n\t\t\t<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=\u00a0\u00bb.vc_custom_1480660608661{margin-bottom: 70px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb2\/3&Prime; offset=\u00a0\u00bbvc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-0 vc_col-md-12&Prime;][vc_column_text] Bienvenue sur notre Foire Aux Questions.&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-347","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/faseleq.com\/amani\/wp-json\/wp\/v2\/pages\/347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/faseleq.com\/amani\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/faseleq.com\/amani\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/faseleq.com\/amani\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/faseleq.com\/amani\/wp-json\/wp\/v2\/comments?post=347"}],"version-history":[{"count":2,"href":"https:\/\/faseleq.com\/amani\/wp-json\/wp\/v2\/pages\/347\/revisions"}],"predecessor-version":[{"id":2827,"href":"https:\/\/faseleq.com\/amani\/wp-json\/wp\/v2\/pages\/347\/revisions\/2827"}],"wp:attachment":[{"href":"https:\/\/faseleq.com\/amani\/wp-json\/wp\/v2\/media?parent=347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}